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Store Policy

Welcome to Another Day Another City / ADAC Customer Service. If you have any questions after reviewing the information below feel free to email us at products@anotherdayanothercity.com. When inquiring about an order that was placed, please have your order number.

ORDER FULFILLMENT: 

After placing your order, you will receive your merchandise in 7-10 business days. ADAC can’t always guarantee availability for products.  If you have ordered an item that is backordered or delayed, we will notify you of the situation via email.  Standard delivery orders will be shipped via US Postal Service. Once an order has been shipped, we trust that the carrier will get the package to you within their stated time-frame.  Feel free to contact us by email at products@anotherdayanothercity.com  for any questions regarding shipments, and please include your order number.

 ONLINE RETURNS/EXCHANGES:  

We will gladly exchange products within 30 days of purchase if there is a defect,  you guessed the wrong size, there was as error with your order, or you simply changed your mind! If you prefer to return your item for a refund, we will refund your purchase minus shipping charges. 

When exchanging or returning an order, please email products@anotherdayanothercity.com with RETURN OR EXCHANGE in the subject line and we will instruct you of your next steps.

SALES TAX

Another Day Another City charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

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